Existing Customer Support


Our customer support agents are waiting to assist you in all of your Padcaster endeavors. Please contact our team at one of the following addresses. 

  • Hardware Support: support@padcaster.com
  • Software Support:  softwaresupport@padcaster.com 

Frequently Asked Questions

We know you have them.

Where can I download the app?

You can easily download the Padcaster Producer Beta App in the Apple App Store.

Is the Padcaster Producer Beta App the same as the Padcaster Pro?

They are two different apps! To download the new Padcaster Producer Beta App, visit the Apple App Store. If you have any questions concerning the old Padcaster Pro App, please email support@padcaster.com.

Does the app work on Android?

Padcaster Producer Beta is currently only available for iOS devices.

Is the Padcaster Producer Beta app built for both iPads and iPhones?

Yes! Padcaster Producer Beta was optimized for filming on either the iPad or the iPhone!

I’m having an issue with the Padcaster Producer Beta App, what do I do?

Contact our friendly technical support team at support@padcaster.com.